Refund policy
Sometimes a piece needs time.
Sometimes it doesn't work out.
That's okay.
Online
Returns are accepted within 10 days of delivery.
Items must be unworn, unwashed, in original condition, and with all tags attached.
Refunds are issued to the original payment method once your return has been received and inspected.
Original shipping charges are non-refundable. Return shipping costs are the customer's responsibility unless the item is faulty or incorrect. If we provide a return label, its cost will be deducted from the refund.
Any duties or taxes incurred during return shipping remain the customer's responsibility.
In Store
Returns are accepted within 10 days of purchase for exchange or Store Credit. Refunds are not available for in-store purchases unless faulty
Items must be unworn, unwashed, in original condition, and with all tags attached.
Sale
Sale purchases made in store are eligible for Store Credit only.
Sale purchases made online follow the same online return policy above.
Final Sale
Made-to-order pieces, including custom sizing, custom fabrics, and specially commissioned pieces, are final sale.
Backorder items are not eligible for sale pricing or promotional discounts unless otherwise stated.
Pre-order items are not considered made-to-order unless otherwise stated.
Processing
Please allow up to 10 business days after your return is received for processing.
If you have any questions before sending a return, please email info@unisecon.com. We're always happy to help. Thank you for your understanding and support as always.